Order
How can I make a purchase?
Shopping at Santa Gertrudis is easy:
- Take a look at all our products and be inspired by our non-ordinary style
- If you already know what you are looking for, use the menu in the navigation bar or the search bar to find the product you are looking for right away
- Once you have found the right product, select the quantities and use the "add to cart" button below. Alternatively, you can use the 'express checkout' option - to go straight to checkout and speed up your purchase
- Check the items in your basket by selecting the "basket" icon at the top right of the page
- Click on "checkout" to proceed, add shipping and payment details to complete your order
- If you already have a Santa Gertrudis account, you can log in and checkout faster using your saved shipping and payment details.
How do I update my order?
If you need to make a change or cancel your order, please contact our customer service at support@santagertrudis.it As we try to process and ship your order as quickly as possible, please contact us immediately after placing your order and we will do our best to help you.
What payment methods do you accept?
We accept payments from all credit cards (Visa, Mastercard, American Express), Paypal, Apple Pay and Google Pay.
Delivery
When will my order be shipped?
Orders are processed Monday through Friday, except holidays. Estimated delivery time is within 2-4 days.
How can I track my order?
To track your parcel, please refer to your shipment confirmation email for your tracking number.
You can also check the status of your shipment directly on the shipper's website.
Returns
What is your returns & exchanges policy?
If you are not satisfied with your purchase, return it to us within 14 days for an exchange or a refund in your original form of payment.